← Back to Home
INDEPENDENCE HEALTH SYSTEM

Independence Health System Alerts!

Terms and Conditions & Privacy Policy

TERMS AND CONDITIONS

1. Independence Health System Alerts! is a service offered to employees only. The system sends timely notifications to employees regarding system outages, office closures, or adverse conditions at any of the hospitals such as mass casualties or active shooter.
2. You can cancel the SMS service at any time. Just text "STOP" to the phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up again through the link on the Independence Health System intranet site.
3. Additionally, if your employment is terminated, you will be automatically removed from the system.
4. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at https://itsupport.independence.health or 724-689-0090
5. Carriers are not liable for delayed or undelivered messages
6. As always, message and data rates may apply for any messages sent to you from us and to us from you. You may receive as many as 5 messages per month, but the volume will vary based activity. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
7. If you have any questions regarding privacy, please read our privacy policy below.

PRIVACY POLICY

We collect employees' names and cell phone numbers solely for the purpose of sending mass notifications. Cell phone numbers are kept confidential and are not shared with any third parties or other employees. The information collected through this opt-in process will not be used for any purposes other than the mass notification system. Access to cell phone numbers is restricted to authorized development staff who may view the information only for troubleshooting purposes. Independence Health System is committed to protecting your privacy and maintaining the security of your personal information.

Need Help?

IT Support: itsupport.independence.health
Phone: 724-689-0090
Email: itsupport@independence.health